
State Farm® Insurance Agent Sallie Severns
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What our customers say about us...
Margo Huff
February 25, 2025
"State Farm has been my insurance provider all my adult life. I can only praise the service I have received. I had been with Doug Van Wyck for over 30 years and was NOT looking forward to his replacement. I am happy to say I need not have worried. Sallie Severns has proven herself conscientious, and able. I have been happy with the professionalism shown at this office."
Scott Saifer
February 6, 2025
"My wife and I have been working with Sallie for so long I don't remember when we started, a decade at least, and all our interactions have been smooth, friendly and positive. When we've needed to add services, it's been taken care of over the phone. Even when we made changes that decreased our payments, Sallie has been very supportive."
Mac Choudhry
February 4, 2025
"Sallie Severns provided an exceptional experience that exceeded all my expectations. I had numerous questions regarding business insurance policies, personal articles coverage, and comprehensive and collision coverage, and Sallie took the time to walk me through every detail with patience and care. Her knowledge and expertise were evident, but what stood out even more was her dedication to ensuring I understood my options and felt confident in my decisions. Sallie’s transparency and honesty were refreshing—she didn’t just give me answers, she explained the “why” behind them, offering valuable insights I hadn’t considered before. She treated my concerns as if they were her own, making sure I had the right coverage without overselling or adding unnecessary extras. It’s rare to find someone who blends professionalism, integrity, and genuine care so seamlessly, but Sallie did just that. If you’re looking for an insurance agent who truly listens, takes the time to address your concerns, and provides trustworthy advice, Sallie Severns is the one you want. I can’t recommend her highly enough. Five stars aren’t enough to reflect how grateful I am for her help! Thank you Sallie!"
"Hello Mac, we appreciate your review. thank you for trusting us with your auto and home insurance needs. #StateFarmWalnutCreek"
Vanessa Suarez
January 23, 2025
"Sallie is very nice and friendly. She helps me understand whenever I am concern over something on my statements. I highly recommend coming to her for insurance just like I recommended her to my friends and family."
"Hi Vanessa, thank you for your kind review. We appreciate you and your business. #StateFarmWalnutCreek"
Navdeep Martin
November 25, 2024
"Sallie was so helpful when I called to ask about my insurance options on the day before a major holiday. I highly recommend her for your insurance needs!"
"Hello Navdeep. we appreciate you! Thank you for your business. #StateFarmWalnutCreek"
Dolores Freeman
October 15, 2024
"My experience with Sallie at State Farm Insurance is always very positive, very helpful if I have questions regarding my account with the company!!"
"Hello Dolores. Thank you for trusting our office with your insurance needs. #StateFarmWalnutCreek"
Myles G
August 23, 2024
"Sallie and her team have been extraordinarily responsive when I have needed them over the past nine years. As a recent college graduate, I have had situations where I needed help and Sallie and her team have helped me navigate roadside assistance, claims, changes to my home insurance and even helped me obtain the right amount of life insurance to meet my needs. They go above and beyond every single time and I trust that they will do right by me. I am thankful to have an agent I can call and speak with on the phone."
"thank you for trusting us with your home, Auto, life insurance needs #StateFarmWalnutCreek"
Justin Ordonez
August 22, 2024
"Sallie is always transparent, quick to answer, and helpful. Highly recommended!"
andrew seberras
August 20, 2024
"Impossible to get a “agent” on the line and my insurance has gone up from 70$ a month for two cars to 250$ for one car over the last ten years with zero tickets or traffic violations."
"Hey Andrew J Seberras! we just spoke with you on the phone. In fact we called you back within 10 minutes and also emailed you. We understand you’re upset regarding your (1) auto policy going up in premium. ALOT happens in 10 years! Unfortunately, State Farm is having premium increases this year due to inflation, the cost of parts and labor which we tried to explain to you over the phone. It’s not personal! , Degrading our staff doesn’t help us reduce your premiums as we don’t set the premiums. We wish you the best of luck. Be kind. "
Joe Sanchez
August 15, 2024
"Even though I'm not a customer, Sallie came highly recommended and provided great input on the state of insurance in California and made recommendations to help me save money with current carrier. I highly recommend her if you are looking for insurance."
"Thank you Joe. I am sorry we could not quote your homes at this time. We appreciate your feedback. State Farm, Walnut Creek"
Karol Reynolds
April 11, 2024
"All the staff are knowledgeable and efficient, polite and professional; Sallie is particularly helpful with helpful advice and personal interest."
"Karol, you are such a kind person. Greatful for you! #StateFarmWalnutCreek"
Nick Fong
March 8, 2024
"I have been a customer's of Sally for about 10 years now. She is always reachable and very attentive. Sees the entire process through and is happy to work with you. Thanks for all of your assistance over the many years!"
Arif Faruki
February 15, 2024
"Sallie is incredible!! She is super responsive - We are in good hands"
Roger Wilson
November 20, 2023
"Excellent service. She contacted us because our homeowners policy was going up significantly because of our fire exposure. She gave us some options to reduce our policy cost and helped us change to a monthly payment plan. Thanks Sallie for all your help!"
Charles Martin
October 27, 2023
"Sallie has always provided me with excellent customer service. I highly recommend her for all your insurance needs."
Todd Toffoli
August 25, 2023
"We have been very satisfied with Sallie's working through insurance issues over the past couple years. When the catalytic converter was stolen from our car, she had us covered for the replacement and for the additional towing back and forth due to delays in availability of replacement parts. Most recently, Sallie was a great help in giving guidance and reviewing competitor bids on insurance in an area where State Farm was not able to meet our immediate needs. Sallie went over and above to aid in our decision making process and give us confidence to make a good choice."
Adam Smith
April 17, 2023
"We switched to Sallie after relocating to the Bay Area and have been more than impressed with her. We have a relatively complex bundle of policies with State Farm and she took well over an hour of unpaid time to sit with us and go through all of our different policies, make suggestions for adjustments, and run a number of price simulations based on the various ideas for adjustments that my wife an I were curious about. That experience was extremely valuable for us both financially and in terms of our peace of mind, and was also the first time in over decade that an agent had made that kind of on-on-one time for us. We cannot recommend Sallie highly enough."
"Thank you Adam. We value your business. #StateFarmWalnutCreek"
Gina M.
February 14, 2023
"Sallie is very knowledgeable, helpful, and listens to the client in order to respond thoughtfully to various needs and concerns as they arise. Couldn’t be happier!"
"Thank you for your positive feedback for our State Farm office in Walnut Creek, CA We appreciate you! "
diane davis
January 4, 2023
"Sallie Severns has been Mack and my insurance agent for several years and has always been knowledgeable, thorough and a pleasure to talk with. Mack died at the end of November and Sallie has taken care of me and my insurance needs as if she were a close friend! State Farm should be very pleased they have such a competent agent and should recommend her to any new client!"
"Diane, we are thankful for your kind review and we are always here to help you with your insurance needs. #StateFarmWalnutCreek"
Anne Prozan
December 9, 2022
"Excellent service with care and detail."
Walter Bradford
November 18, 2022
"I found the service and efficiency to be excellent. I would recommend without hesitation!"
"We appreciate you as a customer Walter. #StateFarmWalnutCreek"
Ryan Mickels
November 17, 2022
"Sallie and her team were quick, friendly and saved us a lot in getting our home insurance. Every step of the way Sallie was a delight. Even with a last minute change, she pushed and made it happen. Highly recommend!"
"Ryan, we hope you enjoy your beautiful home in Los Angeles and happy we could assist you with your home owners insurance needs. #StateFarmWalnutCreek"
Susan Griffin
July 28, 2022
"Sallie Severns has always provided us with helpful and accurate information and is readily available."
"Thank you Susan. We appreciate you. State Farm Walnut Creek"
Ralitsa Deneva
March 25, 2022
"Sallie is my go to person for our equestrian property and auto insurance. I was even able to insure my daughters Butet Saddle which gives me peace of mind when we travel for equestrian competitions. She is savvy and helped us identify insurance gaps we would not have thought of ourserlves. Thank you State Farm and Sallie & team!"
Robert M. Schick
October 16, 2021
"I have been a State Farm insurance customer for 30 years for all of my insurance needs, and have been completely satisfied with the care and advice I have received from Sallie Severns. In numerous discussions related to coverage and coverage limits, whether for auto, home, liability umbrella, or earthquake she lays out the pros and cons in an impartial manner. I have never felt that she is trying to sell me something but instead advising me on how to best navigate my insurance choices. In one-on-one meetings we have gone through all the policies and the options to tailor coverage to my specific situation. I have always felt that she has my best interests at heart. I continue to be completely satisfied with the excellent care I receive from Sallie and her team. Thank you!!"
"Thank you Robert. We appreciate you. Your team at State Farm in Walnut Creek"