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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karol Reynolds

April 11, 2024

5  out of  5 rating by Karol Reynolds
"All the staff are knowledgeable and efficient, polite and professional; Sallie is particularly helpful with helpful advice and personal interest."
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Nick Fong

March 8, 2024

5  out of  5 rating by Nick Fong
"I have been a customer's of Sally for about 10 years now. She is always reachable and very attentive. Sees the entire process through and is happy to work with you. Thanks for all of your assistance over the many years!"
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Arif Faruki

February 15, 2024

5  out of  5 rating by Arif Faruki
"Sallie is incredible!! She is super responsive - We are in good hands"
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Roger Wilson

November 20, 2023

5  out of  5 rating by Roger Wilson
"Excellent service. She contacted us because our homeowners policy was going up significantly because of our fire exposure. She gave us some options to reduce our policy cost and helped us change to a monthly payment plan. Thanks Sallie for all your help!"
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Charles Martin

October 27, 2023

5  out of  5 rating by Charles Martin
"Sallie has always provided me with excellent customer service. I highly recommend her for all your insurance needs."
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Todd Toffoli

August 25, 2023

5  out of  5 rating by Todd Toffoli
"We have been very satisfied with Sallie's working through insurance issues over the past couple years. When the catalytic converter was stolen from our car, she had us covered for the replacement and for the additional towing back and forth due to delays in availability of replacement parts. Most recently, Sallie was a great help in giving guidance and reviewing competitor bids on insurance in an area where State Farm was not able to meet our immediate needs. Sallie went over and above to aid in our decision making process and give us confidence to make a good choice."
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Adam Smith

April 17, 2023

5  out of  5 rating by Adam Smith
"We switched to Sallie after relocating to the Bay Area and have been more than impressed with her. We have a relatively complex bundle of policies with State Farm and she took well over an hour of unpaid time to sit with us and go through all of our different policies, make suggestions for adjustments, and run a number of price simulations based on the various ideas for adjustments that my wife an I were curious about. That experience was extremely valuable for us both financially and in terms of our peace of mind, and was also the first time in over decade that an agent had made that kind of on-on-one time for us. We cannot recommend Sallie highly enough."
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Gina M.

February 14, 2023

5  out of  5 rating by Gina M.
"Sallie is very knowledgeable, helpful, and listens to the client in order to respond thoughtfully to various needs and concerns as they arise. Couldn’t be happier!"
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diane davis

January 4, 2023

5  out of  5 rating by diane davis
"Sallie Severns has been Mack and my insurance agent for several years and has always been knowledgeable, thorough and a pleasure to talk with. Mack died at the end of November and Sallie has taken care of me and my insurance needs as if she were a close friend! State Farm should be very pleased they have such a competent agent and should recommend her to any new client!"
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Anne Prozan

December 9, 2022

5  out of  5 rating by Anne Prozan
"Excellent service with care and detail."
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Walter Bradford

November 18, 2022

5  out of  5 rating by Walter Bradford
"I found the service and efficiency to be excellent. I would recommend without hesitation!"
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Ryan Mickels

November 17, 2022

5  out of  5 rating by Ryan Mickels
"Sallie and her team were quick, friendly and saved us a lot in getting our home insurance. Every step of the way Sallie was a delight. Even with a last minute change, she pushed and made it happen. Highly recommend!"
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Susan Griffin

July 28, 2022

5  out of  5 rating by Susan Griffin
"Sallie Severns has always provided us with helpful and accurate information and is readily available."
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Ralitsa Deneva

March 25, 2022

5  out of  5 rating by Ralitsa Deneva
"Sallie is my go to person for our equestrian property and auto insurance. I was even able to insure my daughters Butet Saddle which gives me peace of mind when we travel for equestrian competitions. She is savvy and helped us identify insurance gaps we would not have thought of ourserlves. Thank you State Farm and Sallie & team!"
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Robert M. Schick

October 16, 2021

5  out of  5 rating by Robert M. Schick
"I have been a State Farm insurance customer for 30 years for all of my insurance needs, and have been completely satisfied with the care and advice I have received from Sallie Severns. In numerous discussions related to coverage and coverage limits, whether for auto, home, liability umbrella, or earthquake she lays out the pros and cons in an impartial manner. I have never felt that she is trying to sell me something but instead advising me on how to best navigate my insurance choices. In one-on-one meetings we have gone through all the policies and the options to tailor coverage to my specific situation. I have always felt that she has my best interests at heart. I continue to be completely satisfied with the excellent care I receive from Sallie and her team. Thank you!!"
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Sandy Papenfus

September 4, 2021

5  out of  5 rating by Sandy Papenfus
"I have 2 houses, a cabin, and 2 cars insured with Sally Severn. She has always given me good advice and taken care of me promptly. I have been with State Farm since 1957 and Sallie is my third agent. I am very pleased with her response and care."
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Melissa Mikesell

June 7, 2021

5  out of  5 rating by Melissa Mikesell
"Sallie is always really professional when I speak to her on the phone. I recently contacted her to get my renter’s insurance policy updated; she was very helpful and got the new policy to me quickly."
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Lindsey Smedley

May 20, 2021

5  out of  5 rating by Lindsey Smedley
"Sallie is always there for me when I have a question or need to make a policy adjustment. Highly recommend!"
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Deziree Bautista

March 19, 2021

5  out of  5 rating by Deziree Bautista
"Sallie and her team are amazing. They are always so responsive and informative with the multiple policies I hold with State Farm, both personal and business. She is such a pleasure to work with and would definitely recommend to anyone I know."
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Seth Schwartz

March 18, 2021

5  out of  5 rating by Seth Schwartz
"Sallie and her staff know their stuff . They are patient, they follow through and will they will helpfully answer your questions. I have all of my insurance with Sallie."
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Sharyn Jacobsen

March 10, 2021

5  out of  5 rating by Sharyn Jacobsen
"Me. Severns was a wonderful agent representing State Farm. I moved out of state & forgot to transfer my insurance. Sallie was able to provide proof of insurance at the last minute. She has been a pleasure to work with!!"
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Dallas Cooney

February 18, 2021

5  out of  5 rating by Dallas Cooney
"I recently switched State Farm agents and decided to work with Sallie Severns. I am so happy I did! She has been nothing but friendly, helpful and very informative. She also responds very quickly! I would definitely recommend Sallie to anyone with State Farm insurance."
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Andy Fennell

January 29, 2021

5  out of  5 rating by Andy Fennell
"We have been State Farm customers for decades. Sally is the best Agent we've worked with. Fast, professional, responsive (especially in the COVID era). Thank you Sally. Andy + Leslie."
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Alex Hamlin

December 2, 2020

5  out of  5 rating by Alex Hamlin
"Sallie has been great. She's returned every call herself and has followed up on everything I've asked."
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Nadya Phillips

November 18, 2020

5  out of  5 rating by Nadya Phillips
"As always a very positive, even delightful experience. Thank you, Sally"