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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Gina M.

February 14, 2023

5  out of  5 rating by Gina M.
"Sallie is very knowledgeable, helpful, and listens to the client in order to respond thoughtfully to various needs and concerns as they arise. Couldn’t be happier!"

diane davis

January 4, 2023

5  out of  5 rating by diane davis
"Sallie Severns has been Mack and my insurance agent for several years and has always been knowledgeable, thorough and a pleasure to talk with. Mack died at the end of November and Sallie has taken care of me and my insurance needs as if she were a close friend! State Farm should be very pleased they have such a competent agent and should recommend her to any new client!"

Anne Prozan

December 9, 2022

5  out of  5 rating by Anne Prozan
"Excellent service with care and detail."

Walter Bradford

November 18, 2022

5  out of  5 rating by Walter Bradford
"I found the service and efficiency to be excellent. I would recommend without hesitation!"

Ryan Mickels

November 17, 2022

5  out of  5 rating by Ryan Mickels
"Sallie and her team were quick, friendly and saved us a lot in getting our home insurance. Every step of the way Sallie was a delight. Even with a last minute change, she pushed and made it happen. Highly recommend!"

Susan Griffin

July 28, 2022

5  out of  5 rating by Susan Griffin
"Sallie Severns has always provided us with helpful and accurate information and is readily available."

Ralitsa Deneva

March 25, 2022

5  out of  5 rating by Ralitsa Deneva
"Sallie is my go to person for our equestrian property and auto insurance. I was even able to insure my daughters Butet Saddle which gives me peace of mind when we travel for equestrian competitions. She is savvy and helped us identify insurance gaps we would not have thought of ourserlves. Thank you State Farm and Sallie & team!"

Robert M. Schick

October 16, 2021

5  out of  5 rating by Robert M. Schick
"I have been a State Farm insurance customer for 30 years for all of my insurance needs, and have been completely satisfied with the care and advice I have received from Sallie Severns. In numerous discussions related to coverage and coverage limits, whether for auto, home, liability umbrella, or earthquake she lays out the pros and cons in an impartial manner. I have never felt that she is trying to sell me something but instead advising me on how to best navigate my insurance choices. In one-on-one meetings we have gone through all the policies and the options to tailor coverage to my specific situation. I have always felt that she has my best interests at heart. I continue to be completely satisfied with the excellent care I receive from Sallie and her team. Thank you!!"

Sandy Papenfus

September 4, 2021

5  out of  5 rating by Sandy Papenfus
"I have 2 houses, a cabin, and 2 cars insured with Sally Severn. She has always given me good advice and taken care of me promptly. I have been with State Farm since 1957 and Sallie is my third agent. I am very pleased with her response and care."

Melissa Mikesell

June 7, 2021

5  out of  5 rating by Melissa Mikesell
"Sallie is always really professional when I speak to her on the phone. I recently contacted her to get my renter’s insurance policy updated; she was very helpful and got the new policy to me quickly."

Lindsey Smedley

May 20, 2021

5  out of  5 rating by Lindsey Smedley
"Sallie is always there for me when I have a question or need to make a policy adjustment. Highly recommend!"

Deziree Bautista

March 19, 2021

5  out of  5 rating by Deziree Bautista
"Sallie and her team are amazing. They are always so responsive and informative with the multiple policies I hold with State Farm, both personal and business. She is such a pleasure to work with and would definitely recommend to anyone I know."

Seth Schwartz

March 18, 2021

5  out of  5 rating by Seth Schwartz
"Sallie and her staff know their stuff . They are patient, they follow through and will they will helpfully answer your questions. I have all of my insurance with Sallie."

Sharyn Jacobsen

March 10, 2021

5  out of  5 rating by Sharyn Jacobsen
"Me. Severns was a wonderful agent representing State Farm. I moved out of state & forgot to transfer my insurance. Sallie was able to provide proof of insurance at the last minute. She has been a pleasure to work with!!"

Dallas Cooney

February 18, 2021

5  out of  5 rating by Dallas Cooney
"I recently switched State Farm agents and decided to work with Sallie Severns. I am so happy I did! She has been nothing but friendly, helpful and very informative. She also responds very quickly! I would definitely recommend Sallie to anyone with State Farm insurance."

Andy Fennell

January 29, 2021

5  out of  5 rating by Andy Fennell
"We have been State Farm customers for decades. Sally is the best Agent we've worked with. Fast, professional, responsive (especially in the COVID era). Thank you Sally. Andy + Leslie."

Alex Hamlin

December 2, 2020

5  out of  5 rating by Alex Hamlin
"Sallie has been great. She's returned every call herself and has followed up on everything I've asked."

Nadya Phillips

November 18, 2020

5  out of  5 rating by Nadya Phillips
"As always a very positive, even delightful experience. Thank you, Sally"

Emily Urban

November 10, 2020

5  out of  5 rating by Emily Urban
"Sallie is a pleasure to work with! She always gets back to me promptly and has been instrumental in ensuring that I have been fully insured through the complicated process of selling my previous residence and purchasing my current home. Of course, she also alerts me to potential discounts and how to qualify for them. I look forward to continuing working with her."

Muchohi Mwaura

October 7, 2020

5  out of  5 rating by Muchohi Mwaura
"I’ve been with Sallie coming on four years and she has been great! She’s always looking out for me so I get the best possible rate while maintaining excellent coverage. I always enjoyed our in-office talks and can’t wait for COVID-19 restrictions to loosen so we can properly catch up. You’re the best Sallie 👏"

Navdeep Oberoi

August 21, 2020

5  out of  5 rating by Navdeep Oberoi
"Excellent ! I had a special insurance need (rental home + another property) and Sallie found me a out of the box solution and believe it or not , at the same cost as rental home insurance. Thank you Sallie :)"

Karol Reynolds

August 19, 2020

5  out of  5 rating by Karol Reynolds
"Sallie and her staff are always a joy to work with: efficient, thorough, professional, very personable and kind. I’m glad to be her client!"

Colin Clarke

May 19, 2020

5  out of  5 rating by Colin Clarke
"Exceptional customer service from Sallie and her staff! Very responsive! I've been a client for several years and highly recommend this location for your insurance needs."


April 7, 2020

5  out of  5 rating by Ron CHAPMAN
"Sallie is very helpful, efficient, responsive, courteous, friendly, professional and well organized. We moved all of our insurance policies to Sallie last summer, and I couldn’t be more satisfied. I highly recommend Sallie for all your insurance needs. Ron"

Mack Davis

July 8, 2019

5  out of  5 rating by Mack Davis
"I have 2 autos & home Owners insurance policies with Sallie. Through the years Sallie has provided excellent guidance & support with all my concerns and questions. It is very reassuring to know I can call Sallie & receive a prompt, thoughtful response."